Please note that the Early Bird Fee is non-refundable.
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IF you paid the Regular / Late Fee and you did not find a Workshop you like;
THEN you can get a full refund minus the handling fee of 24 EUR if you send us a request before 1 April 2019.
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IF you paid the Regular / Late Fee, booked a Workshop, but don’t want to come anymore;
THEN you can get a full refund minus the handling fee of 24 EUR if you send us a request before 1 April 2019.
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IF you paid the Extra Workshop Fee and did not find any suitable second Workshop and/or you do not want to book a second Workshop anymore
THEN you can get a full refund of the Extra Workshop Fee if you send us a request before 1 April 2019.
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IF you booked a Workshop and it got cancelled because of the MEDICS 2019 organising team (changes in location, timetable or trainer are NOT included)
THEN you can choose one of the available places at another Workshop;
OR you can get a full refund (in this case you cannot participate anymore in the events that are part of MEDICS 2019).
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IF you booked your second Workshop and it got cancelled because of the MEDICS 2019 organising team (changes in location, timetable or trainer are NOT included)
THEN you can choose one of the available places at another Workshop;
OR you can get a refund of the Extra Workshop Fee only.
In order to receive a refund, you have to contact us at payments@soms-medics.com and specify an appropriate bank account for this action.
The money will be transferred in the indicated bank account in no more than 5 working days. We will deduct any bank commissions from the refunded sum. Any refund claims not covered in our Terms & Conditions will not be taken into consideration. Incomplete fees or fees paid after the official deadlines will not be refunded.